At Bfree, we understand the challenges that come with lending and the importance of having a trusted partner to manage collections and recoveries. That's why we are dedicated to providing efficient and ethical collections solutions for our clients, so they can focus on growing their lending businesses.
Our customer-centric approach is the foundation of our success. We believe that treating customers with respect and empathy leads to better outcomes for everyone involved. We offer a range of products and services from our self-service platform, AI automated collections and recovery services, and loan collections management software called Workflow.
Our team is composed of experts in collections and recoveries, technology, and data analysis. We are passionate about what we do, and we are committed to providing the best collections solutions for our clients.
Contact us today to learn more about how we can help you reduce non-performing loans and grow your lending business.
Contact us nowAt Bfree, we understand the challenges that come with lending and the importance of having a trusted partner to manage collections and recoveries. That's why we are dedicated to providing efficient and ethical collections solutions for our clients, so they can focus on growing their lending businesses.
Our customer-centric approach is the foundation of our success. We believe that treating customers with respect and empathy leads to better outcomes for everyone involved. We offer a range of products and services from our self-service platform, AI automated collections and recovery services, and loan collections management software called Workflow.
Our team is composed of experts in collections and recoveries, technology, and data analysis. We are passionate about what we do, and we are committed to providing the best collections solutions for our clients.
Contact us today to learn more about how we can help you reduce non-performing loans and grow your lending business.
Contact us now
After many years of being key players in Africa’s Fintech sector,
BFREE’s founders became deeply
unsatisfied with the available credit collection
options
which mostly thrived on humiliating
customers.
They decided to change the narrative
to a more customer-centric approach that
leverages
ethics and technology in leading
customers sustainably out of debt and onto the
path of financial freedom.
After many years of being key players in Africa’s Fintech sector, BFREE’s founders became deeply unsatisfied with the available credit collection options which mostly thrived on humiliating customers. They decided to change the narrative to a more customer-centric approach that leverages ethics and technology in leading customers sustainably out of debt and onto the path of financial freedom.
For years, Credit Collection has been a painful and stressful process for both lenders and borrowers in emerging markets. Our mission is to change this narrative by offering them a clear path towards long-term financial stability through a combination of our self-servicing, messaging automation, contact centre, and machine learning solutions.
Our vision is to become the Credit Collection company of choice for Lenders and Borrowers in emerging markets, leading the industry with high ethical standards and innovation.
Our people and customers are at the core of what we do. Support, transparency, accountability, and personal growth are the fundamentals of our existence. This applies to our staff, internally, and to our customers, externally.
We never compromise on respect, dignity, honesty and transparency when relating with customers, throughout our operations. We understand that financial emergencies happen, and anyone can take out a loan and default on repayment; including you.
We would not have come this far if our approach wasn’t effective. With this confidence, we generally work 100% commission-based. Clients only have to pay us when we successfully recover debts from customers.
