BFREE is committed to integrity, transparency, and accountability. We provide safe, confidential channels for employees, partners, and the public to report suspected misconduct — without fear of retaliation. This page summarizes our full Whistleblowing Policy, which governs how concerns are raised, investigated, and resolved.
Raise a concern if you reasonably suspect:
Personal grievances, performance concerns, and commercial disputes aren't covered here — please raise these with People & Culture or your line manager instead.
Anonymous or named - 24/7 preferred channel
Direct to the Compliance Officer - monitored daily
Company Address
Second Floor, Block C, Motorways Building, Alausa, Ikeja, Lagos.
Mark envelope “Private & Confidential”
For concerns involving senior management
No caller ID required - calls are not recorded
Anonymous reports are accepted via the Online Portal and Hotline. Reporters are encouraged to share as much detail as possible — dates, names, and evidence — to support a thorough investigation
Your identity is protected and won't be shared without consent, except where the law requires it.
Anyone who retaliates against a good-faith reporter faces disciplinary action, up to dismissal.
Anyone named in a report is treated fairly, with a presumption of innocence and a right to respond.
Within 5 working days of receipt
By a qualified, independent investigator
To the Audit Committee / Board
With the reporter, where identifiable
Every report is handled objectively, fairly, and confidentially, with records retained for a minimum of 7 years. This summary highlights key points of the policy; the complete Whistleblowing Policy document governs in full.
Every concern raised in good faith will be heard, investigated, and protected.
Policy owner: Chief Compliance Officer / Ethics Committee · Oversight: Audit Committee of the Board · Reviewed annually